Z
ZAYUNO

Maxfiylik Siyosati Privacy Policy

Kuchga kirish sanasi: 2026-yil 9-sentabr Effective Date: September 9, 2026

1. Umumiy qoidalar 1. Overview & Scope

Zayuno ("biz") AI agentlar (ChatGPT, Claude va boshqalar) bilan real biznes providerlarni bog‘lovchi texnologik tarmoq xizmatini taqdim etadi.

Zayuno ("we", "us", "our") provides business network and middleware connecting conversational AI applications with integrated external provider adapters.

2. Qayta ishlanadigan ma’lumotlar 2. Information We Process

AI agent orqali xizmat yoki quote so‘ralganda, buyurtmani bajarish uchun minimal zarur ma’lumotlar qayta ishlanadi:

When an AI agent executes an action or requests a quote on your behalf, Zayuno processes minimal operational data necessary for fulfillment:

  • Hisob ma’lumotlari: Google orqali kirilganda foydalanuvchi ID, ism va email.
  • Account Information: User ID, name, and email when signing in with Google.
  • Chat tarixi: Suhbat matni va tanlovlar hisobga bog‘langan holda saqlanadi, shunda boshqa sessiyada yoki qayta kirganda tarix tiklanadi.
  • Chat History: Conversation text and selections are stored with the account so history can be restored across sessions and sign-ins.
  • Aloqa ma’lumotlari: Ism, telefon raqami yoki xizmatni bajarish uchun taqdim etilgan kontakt.
  • Customer Contact Details: Name, phone number, and optional email provided for action fulfillment.
  • Buyurtma parametrlari: Tanlangan xizmat yoki mahsulot, miqdor va manzil.
  • Action Specifications: Selected offerings, options, quantity, and destination.
  • Texnik ma’lumotlar: Idempotency kaliti, buyurtma ID va vaqt belgilari.
  • Technical Interaction Data: Unique action identifiers, idempotency keys, and server timestamps.

🔒 3. To‘lovlar va Karta Ma’lumotlari Xavfsizligi 3. Payment Processing & Zero Card Data Policy

Zayuno HECH QACHON to‘lov karta raqamlari, CVV/CVC kodlari yoki bank parollarini chatda saqlamaydi va so‘ramaydi.

Zayuno NEVER collects, processes, or stores sensitive payment card credentials (including card numbers, CVVs, passwords, or banking logins).

To‘lovlar faqat providerning o‘z xavfsiz HTTPS checkout sahifasida amalga oshiriladi.

Payment transactions occur exclusively on provider-supplied external checkout links via secure HTTPS redirection.

4. Ma’lumotlarni uchinchi tomonga uzatish 4. Third-Party Data Transmission

Buyurtmani bajarish uchun zarur bo‘lgan parametrlar faqat siz tanlagan rasmiy providerga uzatiladi. Ma’lumotlar hech qachon reklama kompaniyalariga sotilmaydi.

Contact details and action parameters are transmitted strictly to the designated provider adapter chosen by the user. We do not monetize personal information.

Chat so‘rovining javob yaratish uchun zarur qismi Zayuno nomidan ishlovchi AI provayderiga uzatilishi mumkin. Saqlangan chatlar reklama maqsadida sotilmaydi.

The portion of a chat request needed to generate a response may be sent to an AI provider acting for Zayuno. Stored chats are not sold for advertising.

Mahsulotni yaxshilash uchun PostHog’ga pseudonymous account identifikatori, feature interactionlari, status, count va latency kabi texnik ko‘rsatkichlar yuboriladi. Raw chat yoki prompt matni, ism, email, telefon, manzil va to‘lov ma’lumotlari analytics eventlariga qo‘shilmaydi. Session replay’da matn inputlari va rasmlar maskalanadi, console loglar yozib olinmaydi.

To improve the product, Zayuno sends a pseudonymous account identifier, feature interactions, status, counts, and latency metrics to PostHog. Raw chat or prompt text, name, email, phone, address, and payment data are excluded from analytics events. Text inputs and images are masked in session replay, and console logs are not recorded.

5. Mahsulot talabi va ixtiyoriy personalization 5. Product Demand and Optional Personalization

Zayunoda hali qo‘llanmaydigan xizmat so‘ralganda, so‘rov mavzusi va uni yuborgan account mahsulot rejalashtirish uchun bog‘langan holda saqlanishi mumkin. Bu bizga nechta noyob mijoz bir xizmatni kutayotganini aniqlashga yordam beradi. Xizmat qo‘shilganda notification yuborish faqat foydalanuvchi “Qo‘shilganda xabar ber” kabi aniq rozilik berganida yoqiladi va uni chat orqali bekor qilish mumkin. Bu talab yozuvlari ko‘pi bilan 365 kun saqlanadi va account o‘chirilsa birga o‘chadi.

When a customer asks for a service Zayuno does not yet support, the request topic may be linked to the requesting account for product planning. This lets us measure how many unique customers are waiting for a service. Availability notifications are enabled only after an explicit request such as “notify me when it is added,” can be cancelled in chat, are retained for no more than 365 days, and are deleted with the account.

Aqlli tavsiyalar faqat foydalanuvchi ilova ichida aniq rozilik berganidan keyin ishlaydi. Har 10 ta yangi xabardan keyin taom/restoran afzalligi, budjet, buyurtma usuli, til, umumiy faol vaqt, dalilga tayangan tanlash usuli, narxga munosabat, yangi variantlarga qiziqish, javob formati va vaqtinchalik interaction qiyinchiliklari yangilanishi mumkin. Behavior signali kamida ikki interaction daliliga tayanadi; har bir signal manba dalili, ishonchlilik darajasi va amal qilish muddati bilan saqlanadi.

Smart recommendations operate only after explicit in-app consent. After each 10 new messages, useful signals such as food or restaurant preferences, budget, fulfillment preference, language, broad activity window, evidence-based decision style, price sensitivity, novelty preference, response format, and temporary interaction friction may be refreshed. A behavioral signal requires at least two supporting interactions; every signal is stored with provenance, confidence, and an expiry.

Zayuno personalization uchun jins, xarakter, kayfiyat, sog‘liq, din, siyosiy qarash, aniq manzil, telefon, email yoki to‘lov ma’lumotlarini avtomatik profil qilmaydi. Hosil qilingan xotirani ilovada ko‘rish, tuzatish, alohida unutish, eksport qilish yoki to‘liq o‘chirish mumkin. Personalization o‘chirilsa, hosil qilingan profil darhol o‘chadi; asosiy chat va buyurtma funksiyalari ishlashda davom etadi.

Zayuno does not automatically profile gender, personality, mood, health, religion, political views, precise address, phone, email, or payment information for personalization. Derived memory can be viewed, corrected, individually forgotten, exported, or fully deleted in the app. Disabling personalization immediately removes the derived profile while core chat and ordering remain available.

Memory signallari ko‘pi bilan 365 kun, suggestion interactionlari 180 kun va texnik analysis joblari 30 kun saqlanadi. Chat tarixi foydalanuvchi o‘chirguncha yoki hisob o‘chirilguncha saqlanadi. Chat matni bazada shifrlangan holda saqlanadi.

Memory signals are retained for no more than 365 days, suggestion interactions for 180 days, and technical analysis jobs for 30 days. Chat history remains until the user deletes it or deletes the account. Chat text is encrypted at rest.

6. Aloqa va murojaat 6. Contact & Inquiries

Maxfiylik bo‘yicha savollar va murojaatlar uchun:

For questions or privacy requests regarding the platform, contact our desk at:

Zayuno Operations Desk

Email: support@zayuno.uz

Tashkent, Uzbekistan